I won't be in the owner's records either, but rest assured the owners lie and they have employed meth addicts.
We moved to Prescott over 11 years ago and have used Franklin Plumbing from day one. Had various projects completed by Franklin over the years including garbage disposal repair/replace, replacing broken hose bibs, snaking clogged/slow moving sewer drains, and diagnosing and digging up and replacing an old pressure relief valve (PRV) that was causing a major water pressure issue. They are always very responsive to calls, competitive in rates, and the friendly service techs have years of experience. My wife and I highly recommend giving them a call.
So for the second time since I have owned my home the plumbing completely backed up. Of course this couldn't happen at 7am on a Monday it happens at 5pm on a Saturday. I called several plumbers in Prescott who said they were 24/7 operations but they didn't have anyone working THIS weekend. I got ahold of Dave at Franklin and let him know what the issue was and that it had happened a few years ago as well. I let him know that he would need two reels of snake as the last time it was about 130 feet to the blockage. He thanked me for that info and said that he needed to stop at the shop and get an extra snake and he would be out to my house. I called him at 7pm and he arrived at 8pm. He also quoted me that it would be 1.5 hours for the initial charge. This was going to be $207 for that period and they would charge at quarter hour increments after the initial 1.5 hours @ the hourly weekend rate of $138 per hour. All was said and done around 9pm and the charge was a fair price of $207. Thank you Franklin plumbing!!!. I will be recommending you to anyone that asks for a plumber referral. By the way the last time it happened the charge on a Sunday afternoon was over $300 and that was 3 or 4 years ago and he did the same thing in the same length of time. Won't be calling that plumber again.
Called and lady rude and no help. If customer service is this bad I can only imagine how bad there work would be. I'm calling someone eles!
Franklin Plumbing was excellent. They saved the day for us in a pinch.Waterline broke under the house and created a nice wading pool to boot.Brian and Oliver are who we dealt with and they were professional and the job was done quickly. We highly recommend them if you need plumbing work done.
Franklin Plumbing Services is a Canadian Plumber based in Prescott, Ontario. Franklin Plumbing Services is located at 490 E Z St, Prescott, AZ 86301, USA, Prescott, Ontario 86301, Canada.
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