I googled an organic gluten free place to eat and came across The Local. What an awesome find! Not only was the service amazing but the menu options and the quality of food were also outstanding. The great gluten free options, saved the day for me! I will be back again and again :-)
Great place for breakfast/lunch. I had the impossible local burger - vegan burger. It was very good, but .... Served on an English muffin. Okay, I get the muffin is made in house, at least I assume it is. But, the burger is much bigger than the muffin. And the sauce, etc. only covers the part of the burger that the English muffin covers. The burger with the sauce, etc. much better than plain. MUCH better. The burger is good by itself, but not great. Oh, had side of smashed sweet potatoes which was very good. Sorta like Thanksgiving side of sweet potatoes then fried. Portion is fairly small, but that is almost certainly for the best. Coffee was very good. Atmosphere great. I was there mid-morning weekday, which I assume is a slow time. It was not very busy. Service was fine. I do think the place is bordering on great. I will return and might bump it up to five stars, but now ... can't quite based on burger.
Wonderful place fantastic dining experience from the owner and staff. She didn't want to split the check for us but did anyway and that really meant a lot to us. She also made accommodations for 7 to sit together in a very timely manner. Felt right at home, thanks for the experience. And thank you some some of the best food and coffee in Prescott. Definitely on our list to return.
We have always had awesome meals here and today was no exception!! Staff is always great. Keep up the great work and fooood$
Not a great experience. We went once before and really enjoyed it but this time we found a hair on one of the entrees and we sent it back. Usually you ask the customer what they want done about the issue, but the plate was silently pulled from the table by the server. My friend who's order it was, went up front to ask that the plate not be remade. The server came back saying the plate was being remade but we told her we asked for it not to be. He was turned off and didn't want to eat anymore. The server left and came again saying the food was partially remade and we could have it no charge. She was sweet and obviously trying to give us the best service possible. She was insistent that we at least take the food to go, since we wouldn't be charged for the Togo food. The bill arrives (not split as we requested at the beginning of the meal) and we were charged for the food we sent back. We asked if this was the updated bill, again silently the server took the bill off the table and walked away. Another older lady came over to ask us questions about the hair, what it looked like, and informed us all the employees were either bald or with their hair tied back. The implication was that it was our own hair. I told her the hair was still on the plate that was taken away for her to identify. I'm not about to describe the hair that disgusted my friend two bites into his meal. She told us we could either not be charged or be charged and have the food Togo which was contrary to what the server told us. We didn't want the food Togo in the first place and only planned on taking it when the server insisted several times. Kinda rude of the manager or whoever the old lady was to make it seem like we're trying to get free stuff or we would send back food with our own hair in it. My fellow diners and myself are all in food service and were kind and never over the line or acting overly upset or demanding. By the way, it was wispy reddish hair a few inches long like the side cut bangs of the server that weren't secured in her pony tail. Not a big deal but thanks manager for resolving nothing. Updated: As far as your response goes, the server doesn't need to be talked to as if it's her fault. I have worked in restaurants for many years, managing, serving, bartending. I'm well aware stuff happens. The issue wasn't the hair because it isn't 100 percent avoidable even with hair pulled back. And why would you ask what the hair looked like? If I saw a roach in the bathroom, would you ask me what species, how many legs it had or what its name was? A roach is a roach, a hair is a hair and it was found where it didn't belong. I sent back the plate with the hair for you to inspect but you threw it away. I don't need to describe it to you in order to get my issue fixed. What I told you should've been sufficient. You're a stingy owner. I didn't ask for anything for free but you rescinded the offer made by someone representing your restaurant. And your comment when we were speaking in person about how you try to be perfect, but you fall short sometimes, made me feel like you thought I was being critical. I didn't need to be told that. I didn't expect perfection. I expect good customer service. Speaking to locals (who work at other high end restaurants and bars) about my experience and their experiences at your restaurant helped me to see I'm not alone in getting poor customer service at your restaurant and many of us have vowed not to return.I'll be trying Dinner Bell next time at their recommendation.
The Local is a Canadian Restaurant based in Prescott, Ontario. The Local is located at 520 W Sheldon St, Prescott, AZ 86301, USA, Prescott, Ontario 86301, Canada.
Please contact with The Local using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Local opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Restaurant in Prescott
You Might Also Consider