Good service to me & all the vets. God bless America
I as a veteran used Prescott VA hospital for a few years. My Dr. as far as I was concerned was practicing with a first aid badge from the girl scouts located in India. I moved to Cave Creek and tried the new Scottsdale clinic. My new nurse from India examined me from about 10 ft. away using her laptop. Thank god I have health care that I can use outside the VA system. My plan paid VA for care. I was not on a free ride. Just thought I would give them a try being that I could not find a decent Dr. in Prescott. Learned my lesson before I got a serious illness.
In less than 3 years I've been shuffled between 4 or more Practitioners and NP's. I had to travel to YRMC to get an EKG because the VA hospital didn't have the equipment at the time. I left a message for the patient advocate and didn't get a return call. I don't want to be misleading, the staff I did see were professional and seemed to care. The bureaucracy is the one star but your only as strong as the weakest link. 7 months to get surgery for torn tendons in my knee. Under staffed and unsupported sums up the Prescott VA hospital but hey, were just vets....
The Northern Arizona VA healthcare system is one of the worst in the nation. Do yourself a favor and go to a VA facility out of state.
Awful service and terrible billing practices. Doc wants to share her politics and I dont care. Denied claims on the basis that cutting my hand open on a rusty box cutter a driving one handed to the nearest ER after dark wasnt emergency enough. That was two years ago but no one decided to inform me of my claim being denied and going to collections...thanks a lot! Customer service over the phone is a joke. If you get the displeasure of speaking to William youll know how apathetic and rude they are. For that matter talking to ANYONE over the phone in the VAs phone tree is incredibly frustrating.
Northern Arizona VA Health Care System is a Canadian Hospital based in Prescott, Ontario. Northern Arizona VA Health Care System is located at 500 AZ-89, Prescott, AZ 86301, USA, Prescott, Ontario 86301, Canada.
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